Privacy Notice (GDPR Compliant)

Premium Houses Algarve

At Premium Houses Algarve, your privacy is important to us. This Privacy Notice explains how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who we are

Premium Houses Algarve is a real estate agency based in Portugal. We help clients buy and sell properties, and provide relocation and lifestyle services for individuals and families moving to Portugal.

2. What personal data we collect

We may collect the following personal data from you:

Full name
Contact details (email address, phone number, address)
Nationality and residency status
Financial information (where necessary for property transactions)
Preferences related to property searches
IP address and website usage (via cookies – see Cookie Policy)

3. How we use your data

We use your personal data to:

Respond to enquiries and provide requested information
Match you with relevant properties and services
Facilitate property sales or rentals
Comply with legal obligations (e.g. anti-money laundering checks)
Send marketing communications (only if you’ve given consent)

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data based on one or more of the following legal grounds:

Your consent (e.g. when you sign up for newsletters)
To perform a contract or pre-contractual steps at your request
To comply with a legal obligation
Our legitimate interest (e.g. improving services, securing transactions)

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

6. Your rights under GDPR

You have the right to:

Access your data
Rectify inaccurate or incomplete data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Portuguese Data Protection Authority (CNPD)

To exercise your rights, contact us at:
📧 [Insert your contact email]

7. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

8. Transfers outside the EU

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.

9. Updates to this notice

This privacy notice may be updated from time to time. The latest version will always be available on our website.